A big part of what we do is offering fast, informed and friendly support. We understand that things can go wrong both inside and outside of Feral and hope to offer help and support where we can.

If you need to contact us:

Open a support ticket to contact us directly. Tickets are our way of organising behind any and all issues that arise and takes priority over other communication. Simply put: it's the fastest way of getting us to resolve your issue.

If you require support:

Use the following resources to get support:

  1. Our wiki contains lot of information on our services and available software. A quick skim may be able to answer your question or help put your slot to more use.
  2. IRC is a casual way of chatting to other customers. It is important to remember that we cannot provide account information over IRC and any staff present are in a casual capacity.
  3. Finally, support tickets are the best way to contact us.


Feral Hosting is incorporated under the name "Feral.io Ltd" in England and Wales with company number 11569545 and VAT registration 306 2318 38. We can be contacted on legal@feralhosting.com. We have a privacy policy. The registered office is:

Capital Tower
91 Waterloo Road